To drive global alignment across the pharmaceutical  sales and marketing organization, our PA Consulting team engaged a worldwide stakeholder and governance team working on a global knowledge management and collaboration solution. Our team worked over a 2-year period serving as the expert advisor and delivery partner to deploy advanced content and collaboration infrastructure, corporate communications and self-service solutions.

Outcomes included high-impact strategies and recommendations for global platform centralization vs decentralization, initiative prioritization, enhanced service management,  project delivery, and implementation plans.