T.J. O’Connor and I are looking forward to speaking on June 25-7: Ritz Carlton-Lodge Reynolds Plantation One Lake Oconee Trail Greensboro, GA 30642 Abstract: Companies are undergoing a massive shift in investment away from traditional media toward online media. New web sites and social networks are accelerating brand awareness and audience engagement. Customers are making their product purchase selections and engaging brands online. While they follow a familiar buying process, the selling process needs to adapt to a more dynamic online environment that you can’t fully control. How do you capture customer value in a complex online environment? The answer is to use new online marketing strategies to nurture and engage your direct and indirect audience across the buy-sell process. opei_newsletter09_spread

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