Entries by John Stone

B2B vs B2C: 7 Attributes of Effective B2B Marketing and Sales

As we know, several factors fundamentally differentiate B2B from B2C. B2B (Business-to-Business) sales are transactions between business entities and B2C (Business-to-Consumer) sales is where businesses sell to consumers.

Typically B2B sales are complex and considered. Evaluation and decision making follows multiple stages of learning and evaluation. B2B sales cycles are longer and purchases typically have higher dollar volumes and higher risk. B2B is often characterized by team selling to committee buying. Decisions involve various stakeholders and influencers including economic buyers, solution users, procurement specialists, domain experts, etc. B2B buyers self sell.  Sales teams are no longer the single source of product information and benefits. Education has shifted to the web where buyers search products and ‘self-sell’.

Example Closed-loop Marketing Design Principles

Closed-loop marketing represents an evolving challenge for many organizations. While the promise of closed-loop marketing has been with us for over a decade, effective implementation can still be elusive – particularly for larger enterprises that have data and organizational complexities that can impact a smooth implementation. As part of the architecture for a closed-loop system, it can be very […]

Align Sales and Marketing with a Revenue Systems Blueprint

When implementing CRM and Marketing Automation, first align marketing and sales with a Revenue Systems Blueprint. For 20 years, CRM (and now Marketing Automation) has promised to help organizations capture customer value. Businesses that attract, sell, service and retain the best customers see positive effects on growth and profitability. By delivering relevant experiences, customers engage more deeply, become more […]

A 5 Stage Sales Pipeline Management Model

Effective sales pipeline management is vital to your business. Align your teams around a ‘lingua franca’ to better manage deal qualification, forecasting and the sales process. We know the B2B sales pipeline is changing.  Inbound marketing and emerging marketplaces (like 99designs, Thumbtack and BlurGroup among others) manage elements of prospecting and the lead generation cycle outside of […]

Marketing Automation Selection Criteria

Choosing a marketing automation vendor can be challenging. Whether you are jumping into marketing automation for the first time, or are re-evaluating your current system, it can be a difficult and daunting task – especially with how many options are out there these days. Marketing Automation Selection Criteria can help. The vendor you choose will have […]

7 Attributes of a Lead Scoring Model

Every company will have different ways of measuring a qualified lead, yet there is a set of factors that you can use to map into a lead-scoring model. Many marketing automation solutions, such as Eloqua, Marketo, Hubspot, Pardot, ShaprSpring, and others, have built-in lead scoring algorithms and pass this information into a CRM system like […]