B2B vs B2C: 7 Attributes of Effective B2B Marketing and Sales
As we know, several factors fundamentally differentiate B2B from B2C. B2B (Business-to-Business) sales are transactions between business entities and B2C (Business-to-Consumer) sales is where businesses sell to consumers.
Typically B2B sales are complex and considered. Evaluation and decision making follows multiple stages of learning and evaluation. B2B sales cycles are longer and purchases typically have higher dollar volumes and higher risk. B2B is often characterized by team selling to committee buying. Decisions involve various stakeholders and influencers including economic buyers, solution users, procurement specialists, domain experts, etc. B2B buyers self sell. Sales teams are no longer the single source of product information and benefits. Education has shifted to the web where buyers search products and ‘self-sell’.
